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IMU ELECTRIC SERVICE PLAN
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The service rules and regulations set forth in the IMU Electric Utility Service Plan have been duly adopted by the Board of Trustees of Indianola Municipal Utilities, which is the governing body of the Utility under the Indianola Code of Ordinances. They manage and control the distribution of electricity by the Utility within the exclusive service area assigned by the Iowa Utilities Board and, in addition, service to all city utilities.
The Iowa Utilities Board has limited areas of authority over the Utility as authorized under Iowa Code Section 476.1B. If rules and regulations contained in this Service Plan conflict with those imposed by the Iowa Utilities Board, those issued by the Iowa Utilities Board shall prevail.
Indianola's publicly owned utility has served the community for over a century, beginning with electric service in 1890. Although there have been many changes in the way of industry standards, technology and equipment over the years, the ability to provide our customers with the most cost effective, reliable service possible has remained consistent.